Privacy Policy

Effective Date: April 7th, 2025
Zeiler Holdings LLC
www.zeiler-holdings.com
Tampa, Florida

Zeiler Holdings LLC (“Zeiler Holdings,” “Company,” “we,” “our,” or “us”) is committed to protecting the privacy and security of the personal information entrusted to us by our clients and visitors. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your information in connection with your use of our website, services, and communications.

1. Scope and Applicability

This Privacy Policy applies to all information collected through:

  • The Zeiler Holdings LLC website (www.zeiler-holdings.com)

  • Online booking platforms and contact forms

  • Email and SMS communications

  • Direct phone or in-person interactions related to our services

By accessing our website or engaging with our services, you agree to the terms set forth in this Privacy Policy.

2. Information We Collect

Zeiler Holdings collects the following categories of information:

a. Personally Identifiable Information (PII)

Collected when you engage with our services, including but not limited to:

  • Full name

  • Email address

  • Phone number

  • Billing address and payment details

  • Pickup and drop-off locations

  • Client preferences and special requests

b. Technical and Usage Data

Collected through website visits and digital interactions:

  • IP address

  • Device type and browser information

  • Date/time of access

  • Pages visited and time spent on site

  • Cookies and tracking data (see Section 7)

c. Communication Records

Includes correspondence via:

  • Contact forms

  • Emails and SMS messages

  • Booking confirmations and customer service interactions

3. Purpose of Data Collection

The personal and technical data collected is used exclusively for business purposes, including:

  • Verifying client identities and processing reservations

  • Fulfilling transportation services

  • Managing billing, invoicing, and payment reconciliation

  • Providing personalized client support

  • Improving website functionality and user experience

  • Maintaining compliance with applicable local, state, and federal regulations

We collect only the data necessary for the stated purposes and do not use personal data for profiling or behavioral advertising.

4. Legal Basis for Processing (for GDPR Clients)

While Zeiler Holdings operates within the United States, any international clients whose data may fall under the jurisdiction of the General Data Protection Regulation (GDPR) will have their data processed under the lawful bases of:

  • Performance of a contract

  • Legitimate business interest

  • Consent (where applicable)

  • Legal obligation

5. Data Retention and Storage

Client data is retained only as long as necessary to fulfill the purpose for which it was collected or to comply with legal, accounting, or regulatory requirements. Data is securely stored on encrypted systems with restricted administrative access. Redundant backups and system protections are in place to ensure continuity and data integrity.

6. Disclosure of Information

Zeiler Holdings may share your data with the following third parties under strict confidentiality and data protection terms:

  • Payment processors (e.g., Square, Stripe) for transaction fulfillment

  • Transportation platforms (e.g., Uber Black, Blacklane) if bookings are made through those services

  • Regulatory agencies or law enforcement, when required by applicable law or lawful subpoena

  • Website analytics providers for performance and traffic evaluation (non-identifiable data)

Under no circumstances will Zeiler Holdings sell, lease, or rent your personal data to unaffiliated third parties.

7. Cookies and Website Analytics

We utilize cookies and similar technologies to:

  • Maintain secure sessions

  • Track website performance metrics

  • Improve user interface and load times

You may disable cookies through your browser settings, although this may limit certain website features.

8. Data Security

We maintain administrative, technical, and physical safeguards to protect your data, including:

  • SSL encryption on all online communications

  • Secure servers with limited access

  • Regular audits of our data protection infrastructure

  • Staff training on data handling procedures

Despite our best efforts, no digital platform is immune to breach. You use this website and our services at your discretion.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access or request a copy of your personal data

  • Request correction or deletion of inaccurate data

  • Opt out of communications or marketing outreach

  • Lodge a complaint with a supervisory authority

All such requests may be submitted to: privacy@zeiler-holdings.com

10. Children’s Privacy

Zeiler Holdings LLC does not knowingly collect information from individuals under the age of 18. If such information is inadvertently collected, it will be promptly deleted upon discovery.

11. Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or applicable laws. Updates will be posted to this page with an updated effective date. Continued use of our services following such changes constitutes acceptance of the revised policy.

12. Contact Us

For questions or requests related to this Privacy Policy or our data practices, contact:

Zeiler Holdings LLC
Tampa, Florida
privacy@zeiler-holdings.com
www.zeiler-holdings.com